LOST x FOUND x WANDER x ASTOUND

Privacy Policy

last updated: October 2018

Overview

In order for me to run this Website and provide information to you, it is sometimes necessary for me to collect and/or process personally identifiable information ("personal data," "data," or "information") about you. In general, this information will take one or more of the following forms:

  • Information that you provide directly, such as when you complete an online form, comment on a post, or send me a message via this Website;
  • Information that is automatically sent to me by your computer’s internet browser when you visit this Website, such as your computer’s technical address (or "IP address") or information about which particular internet browser you are using;
  • Information about how you use my Website, such as which pages you visit and how frequently you visit the site.


The following privacy policy sets out the detail of what information may be collected, as well as how that data is used and protected.


Data Privacy Commitment

I am fully committed to maintaining the privacy of any personal data that you provide to me. Furthermore, I commit to ensuring that such data is held securely, used appropriately and only retained for as long as is necessary.


Contact Information

Owner and Data Controller: Jennifer Simpson
Postal Address: PO Box 251, Albury, NSW, Australia, 2640
Email Address: hello @ getwanderlostandfound.com


Types of Data Collected

Personally Identifiable Information

While using this Website, you may be asked to provide certain personally identifiable information ("personal data") that can be used to contact or identify you. Personally identifiable information may include, but is not limited to email address, first name, and last name. I will always seek to gain your explicit consent to providing this information before it is collected. Other types of personal information, such as your IP address and broad geographical location are also collected, however, are not used to identify you directly.



Usage Data

Information that your desktop browser sends whenever you visit this Website or when you access the Website by or through a mobile device ("Usage Data") is also collected. This Usage Data may include, but is not limited to, information such as your computer's Internet Protocol address ("IP address"), browser type, browser version, the pages of my Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Website by or through a mobile device, this Usage Data may also include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.



Cookies & Other Tracking Data

This Website uses cookies. For a detailed cookie notice please consult the Cookie Policy.



Complete details on each type of data collected are provided in the dedicated sections of this Privacy Policy or by specific explanation displayed prior to the collection of your Data. Personal Data may be freely provided by you, or, in the case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all non-identifying Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website or designated third party sites to render services. In cases where Data is not mandatory, you are not required to provide this Data and choosing not to do so will have no bearing on the availability or the functioning of this Website Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact me. Any use of Cookies or other tracking tools by this Website or by the owners of third-party services used by this Website serves the purpose of providing the service required by you, the User, in addition to any other purposes described in this Privacy Policy and in the Cookie Policy.



You are responsible for any third-party Personal Data that you have obtained and publish or share through this Website, and confirm that you have the third party's consent to provide this Data to me.


Method and Location of Data Processing

Methods of Processing

I will take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the myself, in some cases, the Data may be accessible to external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed by me, if necessary, as Data Processors. The updated list of these parties may be requested from me at any time.



Legal Basis for Processing

Personal Data relating to Users may be processed if one of the following applies:

  • Users have given their consent for one or more specific purposes;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which I may be subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in me;
  • processing is necessary for the purposes of other legitimate interests pursued by myself or by a third party.



Location and Transfer of Data

Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your home country where the data protection laws may differ from those in your jurisdiction. If you choose to provide information to me, please note that your Data, including Personal Data, will be transferred to Australia and processed there as well as in other countries where third parties involved in the processing are located.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

I will take all steps reasonably necessary to ensure that your Data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Retention of Data

Personal Data shall be processed and stored for as long as required for the purpose(s) they have been collected for. I may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, I may be obliged to retain Personal Data for a longer period of time whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires or consent has been withdrawn, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after this time.


Detailed Information on Collection & Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:



Analytics


The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.


Google Analytics (Google Inc.)


Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.


Commercial Affiliation


This type of service allows this Website to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics. Clicks on the icon or banner posted on the Website are tracked by the third-party services listed below, and are shared with this Website. For details of which data are collected, please refer to the privacy policy of each service.



Amazon Associates (Amazon.com, Inc.)


Amazon Associates is a commercial affiliation service provided by Amazon.com, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy - Opt Out. Privacy Shield participant.


Contacting the User


Contact Form (this Website)


By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: email address, first name and last name.



Mailing List or Newsletter (this Website)


By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up for a promotional offer on this Website or after making a purchase.

Personal Data collected: email address, first name


Content Commenting


Content commenting services allow Users to make and publish their comments on the contents of this Website.
Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.


Disqus


Disqus is a content commenting service provided by Big Heads Labs Inc.

Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy PolicyOpt out.


Displaying Content From External Platforms


These types of services allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. These services might still collect web traffic data for the pages where the service is installed, even when Users do not use it.



Google Fonts (Google Inc.)


Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy. Privacy Shield participant.



Google Maps Widget (Google LLC)


Google Maps is a maps visualization service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.



Google Custom Search Engine (Google LLC)


Google Custom Search Engine is a custom search engine provided by Google LLC that allows this Website to preferentially display search results from www.getwanderlostandfound.com when you use the search box on this Website.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.



Lightwidget


Lightwidget is an image visualization service provided by Lightwidget that allows this Website to incorporate Instagram content on its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: Poland – Privacy Policy.


Handling Payments


Payment processing services enable me and this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.



Stripe (Stripe, Inc.)


Stripe is a financial services management system which allows for the collection and processing of payment information for products and services provided by myself or purchased from my Website. Collection and processing of data is provided by Stripe Payments Europe, Ltd. for all residents of the European Economic Area and Switzerland. Services for residents of Australia is provided by Stripe Payments Australia Pty. Ltd. Services for other global residents provided by Stripe, Inc.

Personal Data collected: first name, last name, email address, payment card details, billing address, mailing address, transaction details, cookies, and usage data.

Place of processing: United States, Ireland, or Australia - Privacy Policy. Privacy Shield participant.



Wave (Wave Financial Inc.)


Wave is a financial services management system provided by Wave Financial Inc. which facilitates the creation and processing of online invoicing and payment collection.

Personal Data collected: first name, last name, email address, payment card details, billing address, mailing address, transaction details, cookies, and usage data.

Place of processing: Canada - Privacy Policy.


Interaction with External Social Networks and Platforms


This type of service allows interaction with social networks or other external platforms directly from the pages of this Application. The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.



Pinterest “Pin It” Button and Social Widgets (Pinterest)


The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy.


Managing Contacts and Sending Messages


This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.



MailChimp (The Rocket Science Group, LLC.)


MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.

Personal Data collected: email address and first name.

Place of processing: United States – Privacy Policy. Privacy Shield participant.


Spam Protection


This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as spam.



Google reCAPTCHA (Google Inc.)


Google reCAPTCHA is a SPAM protection service provided by Google Inc. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

Use of Data

I use the collected data for various purposes, including:

  • to provide and maintain the Website and services;
  • to send you newsletters when you opt-in (each email will have an opt-out button);
  • to notify you about changes to the Website and/or services;
  • to allow you to comment on content pages when you choose to do so;
  • to respond to your comments and enquiries;
  • to track and measure statistics and/or advertising on the Website;
  • to monitor the usage of the Website;
  • to detect, prevent and address technical issues;
  • to protect, investigate, and deter against unauthorized or illegal activity.


Disclosure Of Data

I will never sell your Personal Data to another company or place you on a spam list, however, I may need to disclose your Personal Data in the good faith belief that such action is necessary in order:

  • to comply with a legal obligation;
  • to protect and defend my rights or property in connection to Wanderlost + Found;
  • to prevent or investigate possible wrongdoing in connection with use of this Website;
  • to protect the personal safety of users of the Website or the public;
  • to protect against legal liability;
  • to receive professional services related to the operation and maintenance of this Website, such as legal, accounting, banking, insurance, and consultancy services;
  • for purposes related to the operation and maintenance of this Website (this data is not Personally Identifiable).


Your Rights

You have certain rights regarding their Data processed by the Owner and may choose to exercise those rights. In particular, you have the right to:

  • withdraw your consent at any time. You have the right to withdraw consent where you have previously given your consent to the processing of your Personal Data.
  • object to processing of your Data. You have the right to object to the processing of your Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • access your Data. You have the right to learn if Data is being processed by the me, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • verify and seek rectification. You have the right to verify the accuracy of your Data and ask for it to be updated or corrected.
  • restrict the processing of their Data. You have the right, under certain circumstances, to restrict the processing of your Data. In this case, I will not process your Data for any purpose other than storing it.
  • have their Personal Data deleted or otherwise removed. You have the right, under certain circumstances, to obtain the erasure of your Data.
  • receive your Data and have it transferred to another controller. You have the right to receive your Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the your consent, on a contract which you are part of or on pre-contractual obligations thereof.
  • lodge a complaint.You have the right to bring a claim before the competent data protection authority for your jurisdiction.



Details About the Right to Object to Processing


Where Personal Data is processed for a public interest, in the exercise of an official authority vested in myself or for the purposes of the legitimate interests pursued by me, you may object to such processing by providing a ground related to your particular situation to justify the objection.

Should your Personal Data be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether your Personal Data is being processed for direct marketing purposes, please refer to the relevant sections of this document above.



How to Exercise These Rights


Any requests to exercise User rights can be directed to me as per the contact details provided in this document. These requests can be exercised free of charge and will be addressed as early as possible and always within one month.


Cookie Policy

This Website uses Cookies. To learn more and for a detailed cookie notice, please consult the Cookie Policy.


Security Of Data

The security of your Data is important to me, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect your Personal Data, I cannot guarantee its absolute security.


Links To Other Sites

This Website contains links to other sites that are not operated by me. If you click on a third party link, you will be directed to that third party's site. I strongly advise you to review the Privacy Policy of every site you visit. I have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.


Privacy of Minors

I will not knowingly collect Personally Identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided me with Personal Data, please contact me immediately via the contact details outlined in this document. If I become aware that I have collected Personal Data from children without verification of parental consent, I will take steps to remove that information.


Changes and Updates

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.

Changes to this Privacy Policy, the Disclosure and Terms & Conditions for use of this Website, or the Cookie Policy may happen at any time. I reserve the right to make such updates or changes without notice and your continued use of this Website after modifications have been made will constitute your formal acceptance of these changes.

You should revisit this Privacy Policy occasionally to review the information contained within and ensure you are still in agreement with this policy. Should you not agree with any modified statements or policies, or the Terms and Conditions of use, please do not continue to use or access this Website.

Should changes affect processing activities performed on the basis of the your prior consent, I will collect new consent from you, where required.


Questions, concerns, or other feedback regarding this Privacy Policy, and/or any other stated policies on this Website can be directed to me by emailing hello @ getwanderlostandfound.com.

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